Privacy Policy

Effective November 8, 2026

In short: We collect what we need to run Checkit, we never sell your data or use it for ads, and you can ask to see or delete it at any time.

1. Who we are

This policy explains how CHECKIT SOLUTION ("Checkit", "we", "us") handles personal information when you visit checkitsolution.com or use the Checkit app. It forms part of our Terms of Service.
If your employer or another organization gave you a Checkit account, that organization controls the information it puts into Checkit about you and its operations, and we process it on its behalf. Questions about that information are best sent to them first.

2. What we collect

  • Account details — name, email address, password (stored only in scrambled, hashed form), organization name, role and preferences such as time zone.
  • What you put into Checkit — vehicles, equipment, property, livestock and their health records, inspections, work orders, reminders, messages, photos, documents, receipts, expenses, employees, timesheets and pay rates, and anything else you or your team enter or upload.
  • Location — only when you allow it in your browser or phone, for example when clocking in or out or attaching a location to a record. You can turn location off at any time in your device settings.
  • Voice — the microphone is used only while you press a voice-input button. Speech is turned into text by your browser or device, and only the resulting text is sent to Checkit.
  • Connected email — if an admin chooses to connect an Outlook mailbox or forward receipts to Checkit, we read the messages and attachments sent there to pull out receipts. We do not read other mail.
  • Billing — your plan and payment status. Card details are entered directly with our payment processor, Stripe; we never see or store full card numbers.
  • Technical information — the basic information any website receives, such as IP address, browser type and the pages requested, kept in server logs for security and troubleshooting.
  • Messages to us — what you send when you email us or use the in-app feedback and help features.

3. How we use it

  • To provide Checkit: sign you in, store and show your records, send reminders and notifications, and run the features you use.
  • To bill for subscriptions and manage trials.
  • To answer questions and give support.
  • To keep Checkit secure, prevent abuse and fix problems.
  • To improve Checkit, using information about how features are used.
  • To send service emails such as password resets, invitations and reminders. We do not send marketing email without your permission, and you can opt out at any time.
  • To meet legal obligations.
We do not sell your personal information, we do not share it for targeted advertising, and we do not use your data to train AI models.

4. Automated and AI features

When you use Ask CheckIt, scan a receipt, or import a timesheet, the text, image or file involved is sent to our AI provider, Anthropic, to produce the answer or read the document. Anthropic processes it on our behalf under its commercial terms, which do not allow it to train its models on that data. Avoid entering sensitive personal information you don't need into these features.

5. Who we share it with

We share information only with service providers that help us run Checkit, under agreements that limit how they can use it:
  • Supabase — database, sign-in and file storage.
  • Vercel — website and app hosting.
  • Stripe — payments and subscriptions.
  • Resend — sending email and receiving receipts sent by email.
  • Anthropic — AI features described above.
  • Microsoft — only if your organization connects an Outlook mailbox.
  • OpenStreetMap — map images and turning a location into a street address. Map requests include the area being viewed.
Inside your organization, people you invite can see information according to the role an admin gives them. We may also disclose information if required by law, to protect the rights, safety or property of Checkit, our users or others, or as part of a merger, acquisition or sale of the business, in which case this policy will continue to apply to it.

6. Cookies and browser storage

Checkit uses only the cookies it needs to work — mainly to keep you signed in and remember whether you chose "remember me". It also stores some preferences and unsaved drafts (for example a half-finished inspection) in your browser so they aren't lost. We do not use advertising or third-party tracking cookies.

7. How long we keep it

We keep your information for as long as your account is active. After an account is closed we delete or anonymize its data within a reasonable time, generally within 90 days, except where we must keep some of it longer for legal, tax, accounting or security reasons. Backups may take longer to cycle out.

8. Security

We use encryption in transit, access controls that keep each organization's data separate, hashed passwords and encrypted storage of connection tokens. No system is perfectly secure, however, and we cannot guarantee that information will never be accessed, lost or changed without permission. Please use a strong, unique password and keep it to yourself.

9. Your choices and rights

You can view and update much of your information in the app. You can also ask us to give you a copy of your personal information, correct it, or delete it, and depending on where you live you may have further rights — for example under the California Consumer Privacy Act or the GDPR — including the right to object to or limit certain uses. We will not treat you differently for using these rights.
To make a request, email support@checkitsolution.com. We may need to confirm your identity first. If your account belongs to an organization, we may refer your request to it.

10. Children

Checkit is a business and household management tool for adults. It is not directed to children under 13 (or under 16 where local law requires), and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

11. Where data is stored

Checkit is run from Texas, in the United States, and our service providers may process information in the United States and other countries. By using Checkit you understand that your information may be transferred to and stored in countries whose privacy laws differ from where you live.

12. Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed, and for significant changes we will let account holders know by email or in the app.

13. Contact

See also our Terms of Service, Privacy Policy and Disclaimer. Questions? support@checkitsolution.com